Refund Policy

Client satisfaction is our priority and we ensure to achieve that in every possible way. At Adfinity Media, we guaranteed our refund policy of digital marketing services are very transparent and clear-cut.


Our aim is to offer you the best service with the best price. Coming to our refund policy, we have categorized our services into 3 categories:


Type of servicesRefund Policy
1. Consultancy NON-REFUNDABLE

We do not offer refunds on deposits or payment that has been confirmed. But client may cancel with a notice written 2 weeks in advance.

2. Digital Marketing Service Fee NON-REFUNDABLE

We do not offer refunds on deposits or payment that has been confirmed. But client may cancel with a notice written 2 weeks in advance.

We will refund unfinished advertising budget to client who discontinued services but have balance credit in our account.

3. Training NON-REFUNDABLE

We do not offer refunds on deposits or payment that has been confirmed for our training.


NOTE: Please read this Refund Policy of our service carefully before acquiring our services or using our website or any third party platform(s), related to our business name.


All right are reserved with Adfinity Media to make any changes in our refund policy of digital marketing services without any prior notice to the clients.



Got a question?
Got a question?
B-5-30, 5th Floor, Block Bougainvillea,
PJU 6A, Lebuhraya SPRINT, 10 Boulevard,
47400 Petaling Jaya, Selangor